Help to complete welfare benefit forms

Help to challenge welfare benefit decisions


Welfare benefit appeals representation


Appointments are held at Westway Trust, 1 Thorpe Close, W10 5XL

To see an advisor:

  • Register using the form on this website to refer yourself or someone you know for this service, or
  • Call 0300 102 8475, or
  • Visit us at 1 Thorpe Close.

Assistance is provided for the following forms:

  • Attendance Allowance, (AA), for pensioners with disabilities
  • Carer’s Allowance, (CA)
  • Council Tax Reduction, (CTR), and applications for single person’s 25% discount
  • Disability Living Allowance, (DLA), for children.
  • Disabled Parking Bay applications
  • Disability Parking (Blue) Badges
  • Employment Support Allowance, (ESA)
  • Freedom Passes and 60+ Oyster Cards, for free London Transport travel
  • Housing Application Forms, including Medical Assessment Forms, for people seeking social housing or a housing transfer 
  • Housing Benefit, (HB), for help towards rental costs
  • Job Seeker’s Allowance (JSA)
  • Pension Credit
  • Personal Independence Payment, (PIP)
  • State Retirement Pension
  • Universal Credit, (UC)