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We will offer leadership and support in good measure, working towards the outcomes we believe in. We will be creative and adaptable and work to promote innovative solutions. Our openness to continuously learning and improving will help increase our confidence as an organisation striving to do our best for North Kensington. We openly acknowledge that where there is so much need, there will be pressure on the Trust’s resources and we will not be able to please everyone. We will be honest about this. We will be motivated to stretch ourselves to achieve more for our communities but we will also act responsibly and take difficult decisions to maintain focus, direction and solvency.  

We are a learning organisation committed to continuous improvement. We will ensure pathways are in place to influence the way we work because we believe that good ideas can come from anywhere and we will always aim to learn from those ideas. We will also learn from the past and use that learning to help us improve. We will welcome and respect different ideas and viewpoints and will make every effort to listen, understand and be responsive where we can. We will co-design our programmes; involve people in decision-making; and routinely seek input into our development and delivery of projects and services. We will share information and knowledge and account for ourselves in line with our legal obligations.  

We will strive to encourage trust, by behaving professionally and with consistency. We will make sure we have the skills and capacity to deliver our work and be honest when we lack resources and will do our best to put them in place. We will ensure we meet our legal and statutory commitments, learn from our operations and through feedback. We will practice continuous improvement and will demonstrate a keen sense of curiosity as we routinely seek to increase our learning and understanding.  

This value needs to be viewed in the North Kensington context where we are dealing with the historical and systematic discrimination towards the African Caribbean community. We aspire to meet the needs of the people rooted in our diverse communities but we also need to recognise that we are all unique with different needs, experiences, histories and talents. We will embed diversity and inclusion in all we do and will lead by our behaviours. Therefore, on occasion, we may make a decision or place emphasis on something that may not always address an obvious immediate need, but there will be reasons for it, which we will explain. We will also feel able to challenge injustice or inequality within wider society, particularly as we learn from our journey regarding Anti-racism. We will respect the uniqueness of every individual and will show empathy and understanding. We are committed to creating and sustaining a culture of equity enabling people to achieve their potential, live a fulfilled life and contribute positively.

We will collaborate with others to achieve joint goals and foster genuine partnerships. We will care for our resources, act astutely to add value and leverage our assets for the benefit of the community. We embrace ambition and progression and recognise we are stronger with the support of our communities. We will take care of and enhance the land, the environment, and the built environment that has been entrusted to us. This will include taking measures to recycle and reduce our carbon footprint.