Becoming a confident online citizen

What is the course about?

You will investigate these different services, and learn how to access them safely and securely. You will look at how to compare different products and services, different prices and other options as well as how to upload documents and images, and complete forms. You will investigate different streaming options and other important websites such as gov.uk. 

What level is the course and do I need any particular skills? 

This is for learners at E2 digital skills. You will be post-beginner and ready to start using your digital skills in the workplace and at home to complete tasks.  It is an excellent additional or introductory course to the Essential Digital Skills for Work qualification. We recommend you do this course before or at the same time as this accreditation. 

What topics will we cover? 

Accessing and using key online services including banking, retail, the NHS, the benefits system, utility companies and local authorities 
• setting up accounts 
• finding your way around important sites 
• remaining safe and secure e.g. when making payments or signing up to services 
• comparing and evaluating different products and services 
• uploading documents and images such as proof of benefits and wage slips 
• making job applications online 
• accessing live streaming legally 
• completing online forms safely 
• using and find information on gov.uk. 

By the end of the course you should be able to:  

• Access and use key online services including banking, retail, the NHS, the benefits system, utility companies and local authorities.  

• Set up online accounts on the above websites. 

• Find your way around important sites such as the NHS.  

• Remain safe and secure e.g. when making payments or signing up to services.  

• Compare and evaluate different products and services  

• Upload documents and images such as proof of benefits and wage slips  

• Make job applications online  

• Access live streaming legally  

• Complete online forms safely  

• Use and find information on gov.uk 

How will I be taught, and will there be any work outside the class?  

What kind of activities will I be doing?  

You will learn in a supportive and welcoming environment. You will work on your own and with other students on different tasks so you are always practising, and developing important in-demand life and work skills such as problem-solving, decision-making, prioritising, negotiating, collaborating and independence.  

You will learn in a step-by-step manner so you can complete challenging tasks in enjoyable and relaxing ways. Your tutor will also work with you individually so you know how to improve and how to work in a way that improves your learning.  

You will need to do work outside the classroom. 

Are there any other costs? Is there anything I will I need to bring? Where can I get this? What do we provide? 

You will need a pen, paper and a file to keep your work in. Your tutor will provide handouts.

What could I do next? 

You can progress onto: 

Becoming confident in Google and email (E2) or Essential Digital skill for work E3 exam course.