A fantastic opportunity has arisen for a highly motivated and experienced Learning Team Coordinator to join Westway Trust providing support to the Learning Team Managers.

You will be a friendly and enthusiastic individual with strong administration experience along with excellent interpersonal and customer-facing skills who will be committed to working for a charity supporting and enhancing the lives of people in the North Kensington community. 

Key responsibilities of the role include:

Administrative Support

  • Undertake administrative duties as directed by any member of the Learning Team
  • Maintain information on records and databases as required
  • Produce word-processed letters, reports, action sheets and documents as necessary
  • Set up meetings and take minutes as required
  • Administration associated with accreditation and awarding bodies for all ESOL, Teaching Assistant and Quality Mark assessments as required
  • Process new courses and projects, amendments and cancellations as directed
  • Assist with promotional tasks such as mail-outs and outbound progression calls, newsletter, and promotional events/open days
  • Monitor office supplies inventory and place orders for external learning team projects
  • Process criminal record checks (DBS) for volunteers
  • Coordination of all data management and impact reporting across team Programmes
  • Assist with community events as required by agreement
  • Support Learning Managers with financial processes (including raising POs, liaising with Accounts for invoices, and process credit card statements)

Special projects support:

  • Undertake administrative duties for the Lords Trading Card Directory
  • Update Westway Trust and Kensington & Chelsea Social Council (KCSC) service directories
  • To assist the Adult Learning Manager to ensure all internal and external student examinations are effectively planned and organised in a timely manner in accordance with exam regulations
  • Responsible for the preparation and distribution of exam timetables and communication for Mock examinations, and liaise with the team of tutors, making detailed arrangements for each exam sitting

    Knowledge and Experience:

    • At least one years’ experience operating at coordinator level
    • Experience of working in a customer-focused and/or community organisation
    • Good organisational, prioritising and problem solving skills, with the resilience to work effectively under pressure
    • Excellent interpersonal and communication skills
    • Good command of written and spoken English
    • Customer focused, with the ability to provide a friendly and efficient service to the Learning Team Managers; learners and members of the community
    • Must have good IT skills, including MS Office Word, Excel and Access

    Desirable Skills/Experience

    • Connection to or significant understanding of the local area and its social, cultural and political heritage would be highly desirable
    • Community work experience

    Qualifications required

    • A Level or equivalent and/or comparable work experience

    To view the full job description click on 'job description' under 'Key Info' on the left hand side. 

    Benefits of working with us:

    • Great location in the heart of Portobello, North Kensington
    • Generous holiday entitlement of 25 days per year + statutory bank holidays
    • Sick pay scheme
    • Investor in People (IiP) employer
    • Free gym membership at health club one minute walk from the office
    • Pension scheme
    • Life Assurance
    • Season ticket / bicycle loan
    • Free eye test voucher

    The application deadline is Sunday 21 April when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)