Current Vacancies: Westway Development Trust

Current Vacancies

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Job Title : Front Of House Manager

At Portobello Green Fitness Club we aim to deliver high levels of customer service, which exceed customers’ expectations, at a cost that is affordable to all. We do this in a safe and welcoming environment in which members from the local community have the opportunity to achieve their health, fitness and wellbeing goals.

As FOH manager you will be responsible for the review, development and delivery of excellent customer service and for ensuring the membership and sales processes are fully supported by your staff team.

Front of House Manager
Reporting to: Club Manager
Salary: £25,000.00 per annum
Hours: 40 per week and will include evenings and weekends

You will also be responsible for ensuring the day to day running of the FOH operations and ensuring high standards of service are consistently delivered.

You will be a key member of the Club’s senior management team, working together to ensure delivery of the Club’s business plans, operations, programmes and activities, and assisting with specific projects as required.
If you enjoy working with people, relish a challenge, are proactive and want to make a difference to people’s lives then this is an opportunity for you!

To apply: Please complete the online application form in the ‘Current Vacancies’ section of our website attaching your cover letter and CV. Your cover letter provides us with essential information about you, so please make sure your letter explains how you meet each of our requirements as set out in the person specification. Please note, applications received without a cover letter will NOT be accepted.

Closing date: 28st May 2012 (Applications received after this will not be considered)

Download the job specification
Click here to apply

NVQ Level 4 or equivalent management qualification

Yes No

Educated to A Level or equivalent

Yes No

Good level of computer literacy, with a good working knowledge of Word and direct operational experience of networked systems leisure management software packages

Yes No

Substantial experience of working in the fitness or leisure industry in a customer services management role

Yes No

Experience of successfully motivating and developing a staff team, including recruitment, supervision, appraisal, monitoring and managing performance

Yes No

Should you be offered a role with us, as part of our referencing and pre-employment screening, you will need to:

Provide us with contact details for your present/most recent employer and your previous employer
and may need to provide relevant documentation so that we can obtain a Criminal Record Disclosure for you

More details can be found at www.direct.gov.uk/crb. Are you happy to complete this process?

Yes No

Do you have any court/criminal convictions, outstanding summons or prosecution (exclude spent convictions under the Rehabilitation of Offenders Act 1974).
Please note that giving false information may mean you are subject to disciplinary action, which could include dismissal.

	No Yes
If yes, please give details and dates of your conviction(s) or case(s) pending.

Have you previously worked for Westway Development Trust?

	Yes No
In which post were you engaged? What dates were you engaged (year)?

Do you have the right to live and work in the UK without restriction??

Yes No

You will be required for Home Office regulations to provide proof of your eligibility to work in the UK prior to an offer of employment from Westway Development Trust.
Acceptable documentation is as follows:
- EU passport
- Long UK birth certificate with proof of National Insurance number
- Passport including relevant visa/stamps to work in the UK or remain in the UK
- Naturalisation documentation or Home Office Correspondence
For further information please visit www.ukba.homeoffice.gov.uk
You will be required to provide this documentation at interview. Are you able to do this?

Yes No

Contact DetailsPlease note that we will use the email address you provide us with to communicate with you throughout the recruitment process. If you don't have an email address then you can register for a free email account with either Hotmail or Yahoo.
ATTENTION: PLEASE TAKE GREAT CARE TO ACCURATELY ENTER YOUR EMAIL ADDRESS SO WE ARE ABLE TO CONTACT YOU

Email address	*
Title
First name	*
Surname	*
Home phone no.	Preferred
Work phone no.	Preferred
Mobile phone no.	Preferred
Address 1	*
Address 2
Town / City	*
County	*
Postcode	*
Current salary (£)
Country of residence
Notice period
Where did you hear about us
If you were referred to this position by an employee then please enter their Trust email, otherwise just leave blank.

CV UploadUse the "Choose File" button to select the file you wish to upload. Once you have selected your file, please click on the 'Upload File' button.

Covering Letter UploadUse the "Choose File" button to select the file you wish to upload. Once you have selected your file, please click on the 'Upload File' button.

ReferencesPlease provide the name and contact details of at least two referees, one of which must be from your present/most recent employer, the other a previous employer. Please provide an email address and telephone number for each referee where possible. If you will be working with childrenor vulnerable adults, please ensure that one of your referees is in relation to a role where you have worked with children or vulnerable adults. If you have not been in employment in the past 5 years or you are currently in full time education then please provide a character reference, i.e. someone in a position of authority, for example a schoolteacher, and indicate in what capacity you know the person. Please note, we will not make contact with your referees unless your application is successful and you have accepted an offer of employment with Westway Development Trust.
Referee 1

Full name
Company name
Company address
Town
Postcode
Country
Email address
Phone number
Position held
Type of business
Dates of employment
Salary on leaving employment
Reason for leaving

Referee 2

Full name
Company name
Company address
Town
Postcode
Country
Email address
Phone number
Position held
Type of business
Dates of employment
Salary on leaving employment
Reason for leaving

Equal OpportunitiesWestway Development Trust, in accordance with its charitable objectives, and in its role as an employer, is committed to providing equality of opportunity with regard to its employment practices and in the provision of services. The aim of the policy is to ensure that no job applicant, or employee, or user of its services and facilities, shall receive less favourable treatment on the grounds of race, colour, nationality, ethnic or national origins, age, sex, sexual orientation or disability. The Trust recognises the diversity of cultures and ethnic communities within the area we serve and aim to promote this diversity in our work and provision of services. We are also committed to promoting this diversity in our workforce. The Trust will measure and analyse the effects of the policy by monitoring the profile of the staff we currently employ and the job applications we receive. Please complete this form, to help the Trust monitor its progress as an equal opportunities employer. The information you give is strictly confidential and will be kept separate from your application during the recruitment process – it will not be seen by the short listing or interviewing panel. Please complete and/or tick boxes as appropriate.

Age range
Sex
Would you describe yourself as
Nationality
Please describe your ethnic origin in your own words

The Disability Discrimination Act (1995) defines a disabled person as someone with a 'physical or mental impairment which has a substantial and long-term adverse effect on his/her ability to carry out normal day-to-day activities’. Employers are required to make reasonable adjustments to ensure that a person with disabilities is given an equal chance to be interviewed if short listed, and to carry out the job if selected.

Do you have a disability which may need us to address any of your particular needs?
If yes, please describe your disability and specific needs:

If you are unable to complete this online application process for any reason please contact HR at Westway Development Trust on 020 8962 5720 or email jobs@westway.org

Job Title : Sports Development Coordinator

Job Title : Front Of House Manager